Order Processing
Orders are processed within 1–2 business days after successful payment.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time
Shipping typically takes 7–14 business days (excluding weekends and public holidays).

Shipping Responsibility
We are not responsible for items that are lost or stolen after the order has left our warehouse and has been handed over to the postal service or the courier company.

Support & Contact
If you have any questions regarding shipping, please feel free to contact us.

Returns
We do not accept returns or exchanges for orders that have been successfully paid for and delivered.
If the product is defective due to a manufacturing error, please record a full video of the unboxing process as evidence.
After obtaining the video, contact us so we can assist you as quickly as possible.